Shed Light on the Black Hole of Post-Purchase

Bond enables digital-native brands full visibility and control in the Post-Purchase phase. Your technological swiss army knife to save up to 20% on operational cost and reach improved business KPIs.

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"The Shopify of Logistics"

Business Insider

Your supply chain is as strong as its weakest link

And there are so many links.. 

With Bond, you can finally place all of the pieces together and get the full picture of your operational landscape.

Your entire operation, in one tab

Bond operation system enables your brand to provide amazing experiences from the checkout button to your clients’ doorsteps.

Choose the right service level per coast, city or even zipcode to fit your brand’s needs – with full support to inhouse operation as well as third-party integration.

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Digital Experience

Post Purchase Experience

Control your post purchase experience with branded tracking and proactive communication.

Post Purchase Experience

Unified dashboard with relevant insights and real time operational health metrics.    

Operational Excellence

Configure your ideal service level per zip - carrier, delivery days and rates.

Operational Excellence

Automatic flagging of operational gaps - delivery delays, refunds and more.

Last-Mile Delivery

Unlock same-day, next day and scheduled delivery in selected urban areas.

Physical Experience

Tools that match the post-purchase experience to your brand’s standards

Post-Purchase Visibility

See the real time status of your daily operations – from the eCommerce platform, the fulfillment and the shipping processes, in one place.

Consumer POV

Easy access to the customer’s history – total spend, AOV, delays and refunds – for tailor made handling.

Proactive Communication

Keep in touch with your consumers with active updates throughout the post-purchase phase.

Branded tracking page

Communicate your brands’ values and all the relevant order information to provide clarity and reduce CS overhead.

CS Protocol Enforcement

Easy flow for a unified Manage roles and permissions for refund and order updates.

Automatic Flagging

Proactive notifications on discrepancies, so the issues can be fixed it before your consumers are affected.

Operational Excellence Reports

Get Insights on supply chain weak spots – refund analytics, CS issues, quality complaints and more.

OpEx Overview

Analyze your operations to identify and fix financial black holes.

Talk to us today!